Frequently Asked Questions
Everything you need to know about our premium collection and services.
What materials are used in your scarves?
We source only the finest materials, including 100% mulberry silk, ethically sourced cashmere, and premium lightweight linens to ensure comfort and durability.
How should I care for my silk scarf?
To preserve the luster of your silk, we recommend dry cleaning or gentle hand washing in cold water with a specialized silk detergent. Always air dry away from direct sunlight.
How long does shipping take?
Domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes between 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please ensure the security tags remain attached for a full refund.
Do you offer gift wrapping services?
Yes, every Scarfs N Scarf order comes in our signature protective sleeve, but you can select 'Premium Gift Wrap' at checkout for a luxury boxed presentation.
Are the colors on the website accurate?
We photograph our products in natural lighting to ensure the highest color accuracy, though slight variations may occur depending on your monitor settings.